Attendee Guide

Stay tuned for tools and tips that will help you get the most out of your SXSW EDU experience March 3-6, 2025.

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SXSW EDU 2024 - Photo by Tico Mendoza

WELCOME SXSW EDU ATTENDEES

 

GETTING STARTED

 

Create Your Profile & Link Your Badge

After your SXSW EDU badge has been purchased, you will receive a registration confirmation email. Access your unique link code in your email or your Shopping Cart’s “Purchase History.” Sign into your SXSW ID account at id.sxsw.com and paste your link code. Detailed instructions can be found in our Registration FAQs.

After linking your credential, you can create your profile by adding a headshot, bio, and more in the “My Credentials” section of SXSW ID. Any information you add here to public fields will automatically be synced to the attendee directory in the SXSW EDU Schedule and SXSW EDU GO app where you can find other attendees — and they can find you too!

Download the SXSW EDU GO App

SXSW EDU GO, powered by NAF, is the official mobile app for the annual SXSW EDU Conference & Festival. With SXSW EDU GO, you can build your schedule, sync your favorites, get event recommendations, network with other attendees, and more.

Download for iOS or Android and then connect your SXSW EDU credential to unlock app features.

Build Your Schedule

Customize your own list of must-see events and continue to browse as programming is added leading up to March. Date, time, and venue details will automatically update when that information is available closer to the event.

Be sure to link your credential to your SXSW EDU schedule to be able to favorite sessions.

SXSW EDU Schedule

BADGE PICKUP

 

Exhibit Hall 1 in the Austin Convention Center (500 E Cesar Chavez St, Austin, TX 78701) is the main registration location to pick up your SXSW EDU Badge.

You can pick up your badge there or at the Satellite Registration at the Austin Marriott Downtown on Level 2 in Moontower Hall (304 E Cesar Chavez St, Austin, TX 78701).

Registration Hours

Sunday, March 2 |​ 4:00pm – 8:00pm
Monday, March 3 | 8:00am –8:00pm
Tuesday, March 4​ | ​8:00am – 6:00pm
Wednesday, March 5 | ​8:00am – 6:00pm
Thursday, March 6 | ​8:00am – 3:00pm

All times are in Central Time (CT). Dates, times, and locations subject to change.

To pick up your SXSW Badge, you must present a government-issued ID. To expedite the badge pickup process, upload your photo to id.sxsw.com ahead of time.

For more information on getting to the heart of SXSW EDU from wherever you are staying in Austin, browse the Getting Around page for a comprehensive list of transportation services and other resources.

Other Registration Services

  • Housing and Travel Desk
  • Speaker Help Desk
  • Marketing Client & Exhibitor Help Desk
  • Tech Help Desk

HOTEL & TRAVEL ARRANGEMENTS

 

SXSW EDU Housing is here to help! Email the local team of travel professionals at housing@sxswedu.com or call 512-467-7979.

If You Haven't Booked Your Hotel

Many of our favorite SXSW EDU hotels are still available. Book today while supplies last!

SXSW EDU Housing offers a wide selection of Austin hotels at the best available rates during SXSW EDU. Our local team of travel professionals is your guide for getting the lowest rates, expert hotel advice, and making your stay in Austin comfortable during SXSW EDU 2025.

If You Have Booked Your Hotel

  • Know your method of payment before your arrival. If you aren’t traveling with the credit card you intend to use to pay for your room, complete a Credit Card Authorization form and submit it to your hotel. Review our reservation policies for important cancellation deadlines and payment information.
  • Update your reservation online. Make changes to your reservation online using the Request for Change link at the bottom of your reservation confirmation or from the Shopping Cart where your badge was purchased.

Reservation Policies | Housing & Travel FAQs

EVENT STATUS

ATTENDEE SERVICES

 

Family Room

The Family Room is located in Room 405 at Marriott Downtown, and is open 9:30am-5:30pm daily from Monday, March 3 through Thursday, March 6. The Family Room is available for parents and families needing a place to care for children, change diapers, or have a quiet space to get away. Breastfeeding mothers can find privacy in a screened-off area within the Family Room with fridges available.

Sensory Room

The Sensory Room is open from 10:00am-5:00pm daily and is located in room 415B in the Hilton. This is a calm, quiet space where attendees can take a break from the noise, lights, and crowds designed to help people who might feel overwhelmed by providing a peaceful environment and the chance to recharge during the event.

VENUE FLOOR PLANS

 


SXSW EDU TIPS

MORE RESOURCES

 

Attendee Safety

Safety is a top priority for SXSW EDU. We work closely with local, state, and federal agencies year-round to plan for a safe event.

Please review SXSW EDU Attendee Safety Resources for a list of general safety resources including emergency and non-emergency contact information, bag policies, code of conduct, Austin street closures, and more.

ATTENDEE SAFETY

Accessibility

SXSW EDU provides reasonable accommodations to make our events accessible for all attendees and participants. Explore the SXSW EDU Accessibility page for more information.

ACCESSIBILITY

Code of Conduct

SXSW EDU is not a place for behavior that is inappropriate, off-topic, disruptive, abusive, or illegal. Review the SXSW Code of Conduct and report any inappropriate behavior by emailing conduct@sxsw.com.

CODE OF CONDUCT

Support

  • For more general questions about SXSW EDU, start with the SXSW EDU FAQs.
  • For help purchasing registrations, redeeming coupons, and customer service, email reg@sxswedu.com.
  • For help with general information and questions about SXSW EDU, email info@sxswedu.com.

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